Delivery
DELIVERY POLICY
Our warehouse work super hard to ensure your package is delivered safely and wrapped carefully. We will always aim to deliver your goods within 2 working days within the U.K. We send all packages via Royal Mail or Yodel depending on weights and size.
We do offer a next day service if ordering before the 1pm cut off (Mon - Fri).
Please email us info@claudeandco.co.uk
if you have any issues with your order or delivery and
we will endeavour to help resolve straight away.
For any delivered parcels issues please let us know within 48h
of any issues with the package or delivery for this to claimed with
the delivery provider, or we cannot guarantee a refund.
We send our parcels to Europe via DPD Direct Lite - and our Worldwide packages via DPD, DHL or Royal Mail. All of which we feel give you and us the best service and communication.
U.K.
RM 48h Tracked - £3.99
Yodel Tracked 24hr (Order by 1pm) Mon to Fri - £5.99
Yodel Tracked 48hr - £3.99
Free delivery over £60 with Yodel 48hr
English Isles
Yodel Tracked 48hr - £9.99
Europe DPD 3-15 days
Please note that these rates are weight dependent and only given as a guide.| Ireland | From £5 |
| Netherlands + Belgium | From £6 |
| France | From £6 |
| Portugal | From £15 |
| Rest of Europe | From £15 |
USA
Please note that these rates are weight dependent and only given as a guide.| DHL Express (1-3 days) | From $19 |
| Royal Mail Tracked (3-15 days) | From $7.99 |
Worldwide DPD Direct Lite 3-15 days
Please note that these rates are weight dependent and only given as a guide.| Canada | From $10 |
| China – South Korea - Singapore | From £15 |
| Hong Kong | From £20 |
| Japan | From £30 |
| Dubai UAE | From £25 |
| Australia – New Zealand | From £20 |
| Rest of World | From £30 |
Please note that Claude & Co does not accept responsibility for additional taxes and duties that are incurred when shipping outside of the U.K. Any late payments that result in the package being returned - will be charged back to the customer and not refunded on the original order.
Occasionally, circumstances beyond our control can delay the delivery date.
We cannot accept any liability for loss or inconvenience that may result from such delay.
